Terms & Conditions


Learning MatchMaker

Your contracting partner is Learning MatchMaker, headquartered in Ipoh Road, Jalan Ipoh, 51200, Kuala Lumpur

What services does Learning MatchMaker provide?

Learning MatchMaker offers information and a means to obtain learning services offered by third party training, educational and learning providers which are requested through the use of an application supplied by Learning MatchMaker. All information by Learning MatchMaker to you is means of your use are hereafter referred to as the “Service”.

How is a contract concluded between Learning MatchMaker and you?

By using the the Service, you enter into a contract with Learning MatchMaker (the “Contract”). In order to be able to use the Service, you first need to sign up with Learning MatchMaker. When signing up, you are obligated to provide Learning MatchMaker with your company information and training requests. Upon successful completion of your signing up with Learning MatchMaker, Learning MatchMaker will provide you with a personal account, accessible for you with a password of your choice to access training requests. You and your Company has an obligation to use the Service for the purposes of Learning, Education and Training needs.

How to use the Service

The Service allows you to send a request for a training. This request will detect your location and link your information to the relevant training Provider. When the training Provider accepts a request, Learning MatchMaker notifies you and provides information regarding the training - including name of training Provider, hrdf number, testimonials, videos and customer service ratingof the training Provider.

For the avoidance of doubt: Learning MatchMaker itself does not provide training, education and learning services, and Learning MatchMaker is not a training, education and learning Provider. It is up to the training, education and learning Provider to offer training, education and learning services. Learning MatchMaker only acts as intermediary between you and the training, education and learning Provider. The provision of the training, education and learning services by the training, education and learning Providers to you is therefore subject to the agreement (to be) entered into between you and the training, education, learning Provider. Learning MatchMaker shall never be a party to such agreement.

Your use of the the Service

You and your company warrant that the information you provide to Learning MatchMaker is accurate and complete. Learning MatchMaker is entitled at all times to verify the information that you have provided and to refuse the Service without providing reasons.

By using the Service, you further agree that:

  • You will only use the Service for your company training, education and learning use and will not resell it to a third party;
  • You will not authorize others who are not in your company to use your account;
  • You will not assign or otherwise transfer your account to any other person or legal entity;
  • You will not use the Service for unlawful purposes, including unlawful material, fraudulent purposes, internal duplications of content for internal trainings
  • You will not try to harm the Service in any way whatsoever;
  • You will not copy, or distribute the Service or other Learning MatchMaker without written permssion from Learning MatchMaker;
  • You will keep secure and confidential your account password or any identification we provide you which allows access to the Service;
  • You will provide us with whatever proof of identity we may reasonably request;
  • You will not impair the proper operation of the network;
  • You will comply with all applicable law from Malaysian Training rules and regulations governed by HRDF, the country, state and/or city in which you are present while using the Service.

Learning MatchMaker reserves the right to immediately terminate the Service should you not comply with any of the above rules.


The use of the Service is free of charge. Learning MatchMaker reserves the right to introduce a fee for the use of the Service. If Learning MatchMaker decides to introduce such a fee, Learning MatchMaker shall inform you accordingly and allow you to either continue or terminate the Contract.

Intellectual Property Ownership

Learning MatchMaker alone (and its licensors, where applicable) shall own all right, title and interest, including all related intellectual property rights, in and to the Website, the Service and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the Website, of the Service.

Termination of Contract

The Contract between Learning MatchMaker and you is concluded for an indefinite period.

You are entitled to terminate the Contract at all times by permanent deletion. You can close your user account at any time by following the instructions of customer service of Learning MatchMaker